Founded in 2017, Custodian Property Managers is a property management firm that has help Landlords and Property Investors create wealth, save time, and grow successfully by doing the heavy lifting and providing excellent service that care for tenants. Our office is located at No. 12, Road 5, Royal Estate, Ogunfayo, Ibeju Lekki, Lagos, and our Managing Director, Eyo Uwem, is a Real Estate Agency with an enrollment status by LAGOS STATE REAL ESTATE REGULATORY AUTHORITY (LASRERA), with Practitioner ID 123115.
At Custodian Synergy Property ManagersLimited, we understand that property, like any other investment, is
only as good as its net annual return and capital appreciation. To maximize
both, our objective then, is to ensure properties are maintained at optimum
reasonable cost and to select suitable tenants while achieving competitive
market rental.
Before finding a tenant, Custodian Property Managers can inspect your property and inform you of a current and fair market rental fees. We can also advise you of any refurbishments or maintenances that can attract a higher rental income and better-quality tenants as well as any safety issues you may need to consider in relation to risk management; risk to avoid, control or transfer.
There are a number of ways that we market rental properties. These include:
Prospective tenants are always accompanied to view properties. If an interest is shown in the property, the tenants will then complete a detailed application form and meet with us for an interview. Before recommending a tenant, we carefully check the applicant’s references, including employment details, previous landlord, referees, valid means of identification, passport/ visa checks for overseas visitors. We then advise you by phone or email and allow you to make the final decision.
Before any tenant moves in, we prepare a legally enforceable Tenancy Agreement. In addition to this, we will conduct a thorough inspection of the property and complete a detailed written report, including photos, of the condition of the property (including fittings and fixtures) prior to the commencement of the tenancy. We also prepare an inventory of contents for tenants to sign.
As part of the Tenancy Agreement, rent is always payable in advance. Regardless of the care taken, on very rare occasions, tenants fall into arrears. When this occurs a set procedure is instigated which includes the following:
Properties are inspected, without fail, on a 3 monthly basis (as stated under the Tenancy agreement), during the tenancy. Following each routine inspection, you will be provided with a written report detailing:
Repairs are attended to promptly. We engage reliable qualified tradespeople to attend to all types of repairs/maintenance. We have a flexible system of maintenance to cover the requirements of owners who instruct us to attend to all maintenance matters on their behalf as well as for those who prefer to attend to these matters themselves. If requested, we are happy to use specific tradespeople nominated by you.
You will receive a detailed owner statement every month including copies of invoice paid and a financial year statement. We can also attend to the payment of regular disbursements such as waste management and water rates, body corporate levies etc. on your behalf if required.
Prior to the expiry of a fixed term tenancy, we email you with our recommendations regarding an appropriate current fair market rental and the conduct of the tenant and seeking your instructions regarding the renewal of the tenancy or base on our discretion.
YWhen the tenant
advises us of their intention to vacate the property, we will set a date to
conduct a final inspection and provide the tenant with a 'Final Inspection
Check List'. Following this, we will inform you of the tenant’s intention to
vacate and oversee that the property is cleared of all personal effects, and
all cleaning have been completed. A final Exit Condition Report will be checked
against the original Entry Report prior to any Security deposit being released.
The Security
deposit will be refunded to the tenant only when rent is paid up-to-date and
satisfactory completion of all cleaning and payment for any damages/missing
items has been accounted.
The search for new tenants usually commences in advance of the property becoming vacant. In most cases, by the time your property is vacated, a suitable new tenant has already been found (depending on the market at the time), you will have already approved their application and they will be waiting to move in. This ensures your continuity of rental income.
Our procedures and
documentation systems developed through our extensive knowledge and experience
and continuous improvement combined with the use of the leading property
management software result in sound management of your property.
Enabling us to manage
time effectively, attend to repairs promptly, and keep up-to-date with rental
payments and any possible arrears among some of the aspects of property
management. .
